Our Group Leadership Team

Luke Clark

Chief Executive Officer

Luke was appointed as the CEO on 1 May 2018. Luke comes to us from our parent company Canon, where as the CIO and a member of the regional Senior Leadership Team, he lead the definition and delivery of Canon’s technology capability, delivery and service. Luke brings with him a flawless track record in business transformation and exceptional leadership qualities.

As CEO, and part of the Canon Oceania Senior Leadership team, Luke will showcase his expertise in transformation projects and continue to bridge the two service offerings, taking his learnings from Canon Australia to make a real impact at .

In his spare time Luke enjoys relaxing with his family, friends and travelling to great destinations.

Brian Parkes

General Manager, Operations 

Brian joined in 2007 as an Account Manager for the public sector business. Brian has since held role as Portfolio Director for public/private sector and was promoted in 2010 to General Manager for our Group. Previously, Brian has held senior National Operational positions for international and national companies for more than 20 years. Brian brings experience in project management with national acquisitions, implement strategic change management and organisational direction.

He has attended senior leadership conferences and completed courses in People Performance Management, Managing High Performers and has a Diploma in Retail Management.

Brian has a keen interest in sport, especially Rugby league and oztag. Brian has represented Australia in Oztag, playing in a world cup series and five tests against New Zealand.

Daniel Alexander

Country Manager, Philippines

Daniel is the Country Manager of the Philippines and responsible for leading the Philippines business from an operational and strategic perspective. This role is accountable for all operations in the Philippines across Transactional Services, Finance & Accounting, HR Services, Contact Centre, IT and Development functions. These services are provided to the Australian, New Zealand and US markets.

Daniel is highly skilled in planning, analysis and problem-solving. He also has extensive experience in building and developing high performing teams and currently leads a 24/7 workforce.

Daniel is currently a Director of Asia Inc., Vice President of the board of the Australia New Zealand Chamber of Commerce for the Philippines, where he chairs the BPO Committee and also sits on the Leadership Development Council of IBPAP the premier BPO industry body in the Philippines.

Michael Hasik

General Manager, United States

Michael Hasik is ’s Vice President for the Americas Region, where he leads sales, marketing, client services and technology centre operations. Prior to joining in 2011, Michael managed both operational and financial shared services in multi-$B commercial organisations. He also served as Director of Consulting at a company specialising in business process automation software development and delivery.

Michael is a graduate of Duke University and the Olin School of Business at Washington University in St. Louis.